Frequently Asked Questions

HOW LONG DOES DELIVERY TAKE?
 

Orders are typically delivered within 2–5 business days. Delivery times may vary depending on your location and courier service availability.

CAN I TRACK MY ORDER?
 

Yes. Once your order has been dispatched, you will receive a tracking number via SMS or email, allowing you to monitor your shipment’s progress.

WHAT IS YOUR RETURN AND EXCHANGE POLICY?
 

Items may be returned or exchanged within the specified period outlined in our Return & Exchange Policy, provided they are unused, unwashed, and in their original condition with all tags attached.

HOW DO I CHOOSE THE CORRECT SIZE?
 

A detailed Size Guide is available on each product page to help you select the most suitable fit before placing your order.

WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR INCORRECT ITEM?
 

If you receive a damaged, defective, or incorrect item, please contact our customer support team within 48 hours of delivery, and we will assist you with a replacement or exchange.

HOW CAN I CONTACT CUSTOMER SUPPORT?
 

You can reach our customer support team through our Contact Us page, email, phone, or social media channels during business hours.

CAN I CANCEL OR MODIFY MY ORDER AFTER PLACING IT?
 

Order modifications or cancellations may be possible before the order is processed. Please contact our support team as soon as possible for assistance.

DO YOU DELIVER ISLANDWIDE?
 

Yes, we offer islandwide delivery across Sri Lanka through our trusted courier partners.